In an HBR article entitled "A Simple Way to Be More Assertive (Without Being Pushy)," Professor Andy Molinsky references an assertive formula from a book called People Skills book by Robert Bolton. It's a great formula that will help you stop unwanted behavior by a colleague without sounding rude. Check out the video to learn all about that formula and how you can use it in the workplace. Learn more: Read my "Influencing Virtual Teams" Amazon best selling book Subscribe to my ... Read More
Webinar Replay: Building Trust in Your Virtual Team
I had a great conversation with a team of experts about building and increasing trust in your virtual team. Here is the webinar replay if you missed it (click play on the YouTube video below to watch it). I highly recommend you watch it, especially if you work as part of a virtual team or manage a remote workforce. Dr. Howard B. Esbin of PlayPrelude, and Lisette Sutherland, of Collaboration Superpowers hosted the webinar on Google Hangouts. The panel also included Alexey ... Read More
The 3 Types of Responses to Questions: The Good, the Bad and the Ugly
Nearly every single response to every single question I’ve ever asked someone in a meeting, phone call or email can be classified under one of three categories: one’s good, the other’s bad, and the third’s ugly. The good is when someone answers the question first, and then gives additional information afterwards. The bad is when they do it the other way around. The ugly is when they never answer the question. Here’s a visual to explain the difference. Here’s an explanation of why you need to ... Read More