During World War II, military leaders had a challenge. They wanted to add more armor to American planes to minimize the chances of getting shot down by enemy fighters. The challenge was that armor is heavy. Too much of it makes the planes go slower and use more fuel. Too little of it doesn’t protect them. So to optimize its placement, the military looked at data of bullet holes on returning planes. Some deduced that they should concentrate the armor on the red dots because ... Read More
Running Remote – A Short Interview with Liam Martin about his New Book
Liam Martin and Rob Rawson recently published "Running Remote: Master the Lessons from the World’s Most Successful Remote-Work Pioneers," and I had the opportunity to ask Liam a few questions about it. As a side note, I read the book and think it's fantastic. I highly recommend that you pick up a copy. Here's a short interview with Liam Martin about Running Remote Q: You mention in your book that the content is not really about remote work, but more about this concept called ... Read More
How to Lead a Hybrid Team: A 4-Part Hybrid Work Management Framework [30-min Video]
This is a recorded video of a talk I gave about Hybrid Work Management at the International Institute for Learning Leadership & Innovation 2022 conference. The 4-part hybrid work framework includes: Analyzing your hybrid work arrangementPlanning your hybrid work modelManaging your hybrid teamEvaluating your hybrid work model Click play above to learn more (a 30-minute video). ... Read More
Use Guide Dog Selective Disobedience
Dogs who help blind people go through some of the most sophisticated training. They need to be smart enough to navigate their owners safely around low-hanging obstacles and narrow paths—routes that a dog can easily pass through but not a human being. They’re also trained to pause when they come across small steps. They wait for their owner to acknowledge the minor obstacle before proceeding. But what if that small step is on the side of a road, and there’s a car speeding toward them ... Read More
Make One-Way Door Decisions for Chernobyl-Type Risks
Jeff Bezos has a simple decision-making framework.[i] He thinks of decisions as doors. Some are one-way doors. Others are two-way doors. One-way doors are irreversible. You have no idea what’s on the other side. And you can’t get back through them if you make a mistake. Two-way doors are reversible. You can go back by reopening them if you make a mistake. ***** A few days after the Chernobyl nuclear accident, scientists were worried about a new problem unfolding below the nuclear ... Read More
Leverage Musk’s Employee Vector Theory
Dharmesh Shah (the co-founder and CTO of HubSpot) once attended a small dinner event where someone asked Elon Musk the following question: “What’s your advice on growing and scaling a business?” Musk replied: “Every person in your company is a vector. Your progress is determined by the sum of all vectors.” This vector theory is a powerful mental model for leading a company or even a team. Let’s break it down. Think of a vector as an arrow with a magnitude and direction. For ... Read More
Avoid Brown M&Ms
Van Halen’s contracts with concert promoters included a “No brown M&Ms” clause. It was a genius move to ensure safety. David Lee Roth (the lead singer of Van Halen) insisted on adding a clause that stated that a bowl of M&Ms should be provided in the backstage area but that every single brown M&M should be removed. The penalty for leaving one in was unforgiving: cancellation of the show and full payment to the band. The reason for that clause was to make sure that people ... Read More
Start with a 7-Word Life Motto
A few years ago, I attended a leadership program. Most of those programs are filled with clichéd and forgettable activities. But one of the exercises stood out. We had to summarize our entire life motto in only seven words. We couldn’t use six. We couldn’t use eight. It had to be exactly seven. This was a challenge because picking one sentence that summarized everything you stood for felt daunting. However, after a couple of days of hard thinking, I came up with mine: “Family ... Read More
Focus on Remote-First with Hybrid Teams (Podcast Episode with Dave Stachowiak)
I was recently featured on Coaching for Leaders to talk about effective hybrid team management, and why you should focus on remote-first with your hybrid model. Click here to check out the episode about effective hybrid team management. If you're not familiar with it, Coaching for Leaders is a top-ranked management podcast downloaded over 20 million times, and Dave Stachowiak is a phenomenal podcast host (I highly recommend you subscribe to his podcast to learn how to become a more ... Read More
“Mental Models for Effective Managers” Book is Out!
I'm excited to share that my latest book "Mental Models for Effective Managers" is now published. It'll help you learn how to make better decisions and lead with confidence. This short book includes 13 stories that show you how to think better through powerful management anecdotes. You'll learn: How to delegate tasks the right wayWhy you should start with the big pictureHow to classify problemsHow to avoid common biasesWhy you should give clear directionsHow to think like Jeff Bezos ... Read More
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