Forbes recently published an article called “Generative AI Unleased: Charting The Enterprise Future” and I thought I’d summarize some good takeaways from that article about a simple 6-step roadmap that you can follow today: KPMG CEO Survey about AI Priority KPMG Released a survey highlighting that generative AI is a top priority for CEOs. Here are some takeaways (with my commentary in bold text). You can read more about the full results on KPMG’s website here. A Couple of ... Read More
What’s the Difference between AI, ML, Gen AI, and other terms?
I recently took a course by Allie K. Miller about AI for business leaders and thought it was fantastic. The first couple of things she shared in the course were a simple definition of AI and a great chart from the Aspen Institute. I thought I’d pass these along. Here’s the simple definition of AI (that you can use if you ever get asked in a business setting) Artificial Intelligence is a system doing a human thing Allie K. Miller That’s pretty much it. AI is nothing but ... Read More
Publishing a Book in 48 Hours Using ChatGPT
I write books for busy managers as a side hobby. I wasn’t planning on writing my next book anytime soon, but during a recent weekend, I published a new one. The idea started out as a joke. Sam Altman, the CEO of OpenAI (the organization behind ChatGPT) suggested that someone should write a book about doing the opposite of conventional management wisdom. I joked that I was "On it!" and attached a couple of screenshots from ChatGPT. I then decided to take it seriously. 48 hours ... Read More
Two Things that AI Leaders Should Keep in Mind (And One Must-Read Paper)
Here are two things that leaders should keep in mind as they think about how they can use AI in their organizations. Thing #1: There’s No Playbook (Yet!) I’ve spent quite a bit of time reading and learning about AI, especially its use in businesses. And it’s pretty clear. No one has all the answers yet. Companies and their leaders are still figuring things out as they move along. So for now, there’s no set playbook. A word I keep hearing from different thought leaders is ... Read More
Streamlining Team Communication: The Power of Predefined Email Rules
Photo by John In our modern era of digital communication, mastering email communication is a crucial skill for individuals and teams alike. The benefits are twofold. First, it enables you to become a better communicator, and second, it empowers your team to do the same. This collective improvement can lead to saving time, reducing frustration, and enhancing efficiency. The Importance of Sharing Email Rules To fully leverage the benefits of good email practice, it's crucial to share the ... Read More
Crafting the Perfect Out-of-Office (OOO) Auto Reply
Photo by Jeshoots An out-of-office (OOO) reply plays a crucial role in maintaining effective communication while you're away from your email. Surprisingly, many people overlook the importance of setting up a thoughtful OOO message, leaving others uncertain about their unresponsiveness. In this article, we will explore the essential elements of a well-crafted OOO reply and provide an example to illustrate each point. 1. State the dates clearly: When composing your OOO reply, be specific ... Read More
Mastering Email Threads: Effective Strategies for Accurate Responses
Photo by Christin When managing emails, it's a common tendency to respond from the "bottom-up" of our inbox, meaning we reply to emails in the order they were received. However, this method can lead to unnecessary confusion and miscommunication. Why? Because you might be responding to older messages, while subsequent replies on the same subject carry on the conversation. As a result, your response could be based on outdated information, causing potential miscommunication. This scenario ... Read More
Mastering Timely Responses to Urgent Emails: A Key to Effective Communication
Photo by Ben In the fast-paced world of digital communication, responding promptly to urgent or time-sensitive emails has emerged as an effective practice. When you receive such an email from a colleague, it’s crucial to reply as soon as you've read it. This timely response not only confirms receipt of their message but also manages their expectations, alleviating unnecessary worry and confusion. Imagine you receive an email stating, “I need this task completed within the next three ... Read More
Enhancing Email Communication: Responding Inline to Questions
In crafting effective emails, we previously highlighted the importance of separating your questions into distinct bullet points to ensure they are easily noticeable by the recipient and don't get lost in long paragraphs. When it comes to replying, adopting a similar approach and responding to questions inline can greatly enhance clarity and readability. Below are some strategies to improve your inline replies. Employing Color and Formatting One effective way to highlight your responses is ... Read More
Mastering the Art of Effective Email Responses: Say No to Reply All
Reply All is a feature we are all familiar with, but when misused, it can become the bane of our inboxes. The back-and-forth volley of messages, especially those that don't concern us directly, can be highly frustrating and a time-sapper. Misunderstandings can often stem from the fact that once copied on a reply-all thread, we assume that we must read every message and can't just ignore them. In my previous workplace, such as the issue's severity that the company had to remove the reply-all ... Read More
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