ChatGPT can be used to save time in researching how to handle employee feedback, write performance reviews, and draft recommendation letters. While those prompts are mainly geared toward managers, they can be leveraged by anyone to get guidelines or share insights with people they work with. Here are a few examples. If you’re new to ChatGPT and would like to learn more about how to use it in the workplace, click here. Example 1: Communicate performance concerns Prompt: A team member ... Read More
How to Use ChatGPT for Conflict Resolution
ChatGPT can provide guidance on navigating difficult conversations and resolving conflicts in the workplace by offering suggestions for empathetic and diplomatic communication. Here are a few examples. If you’re new to ChatGPT and would like to learn more about how to use it in the workplace, click here. Example 1: Prepare for objections Prompt: I'd like to change the on-call schedule of our team to better meet the needs of our customers. What might be the objections and ... Read More
Streamlining Your Email Communication 101
Email communication is a significant part of any business. As we all become more accustomed to an overflowing inbox, it's vital to adapt our email writing skills to keep our readers engaged. This guide will discuss several strategies to make your emails scannable and reader-friendly, helping you capture attention and communicate effectively. Making Emails Scannable: Why It Matters In the digital age, people often do not read emails thoroughly – they just scan them. Long, text-heavy emails ... Read More
How to Use ChatGPT to Create and Analyze Employee Surveys
ChatGPT can help you create quick surveys to gather feedback from your team or your customers. It can also help you analyze the responses that you get, especially responses that are presented in the free-text form. Here are a few examples. If you’re new to ChatGPT and would like to learn more about how to use it in the workplace, click here. Example 1: Draft a list of survey questions Prompt: Create a list of employee survey questions to ask about the challenges and ... Read More
How to Use ChatGPT to Create Better Business Presentations
ChatGPT can help you create compelling presentations by suggesting appropriate content, visual elements, and persuasive arguments, ensuring your message is effectively conveyed. Here are a few examples. If you’re new to ChatGPT and would like to learn more about how to use it in the workplace, click here. Example 1: Create a presentation outline Prompt: Help me create an outline for a presentation on the challenges and actions that we should take to fix a troubled program for one of ... Read More
Elevating Email Clarity: The Power of Splitting Long Emails
While the previous strategies encourage the brevity of email content, there are instances where longer emails are beneficial, such as summarizing crucial customer discussions or important meeting outcomes. These situations require comprehensive details that may be too large to fit within the ideal five-sentence limit. Embracing Comprehensive One-stop Emails Some suggest splitting a lengthy email into multiple ones, but this fragmentation might hinder efficient information consumption. ... Read More
How to Lead and Manage a Hybrid Team [Hybrid Work Summit Keynote]
I recently gave a talk at NWN Carousel's Hybrid Work Summit about how to manage and lead a hybrid team using a simple 4-step framework. A few things I covered during the talk include: The talk was around 20 minutes long and covered a few other hybrid work best practices. Click on the video above to watch (video will open in a new window) ... Read More
How to Use ChatGPT for Creating Internal Memos and Announcements
ChatGPT can be used to save you time in creating internal communications at your organization. For example, to announce a new employee or to explain a new policy. Those memos and announcements can be at the entire organization level or even at your team level. Here are some examples. If you’re new to ChatGPT and would like to learn more about how to use it in the workplace, click here. Example 1: Welcome a new employee Prompt: We just hired a new Marketing Manager, Jane ... Read More
How to Use ChatGPT to Summarize Team Meetings
ChatGPT can be used to summarize meeting discussions making it easier for meeting facilitators to review and distribute key points. For example, after a team meeting discussing the next steps for a project, ChatGPT can generate a summary outlining the main decisions, action items, and responsible team members. One thing to keep in mind is that you'll require a copy of the meeting transcript, like meeting minutes, to summarize your meeting. This can be obtained from your collaboration tool. ... Read More
Mastering Email Efficiency: The Power of Brevity
There's an emerging trend in the email world: TL;DR or "Too Long; Didn't Read." It's the snazzy new acronym that highlights our aversion to lengthy emails. The Value of Short Emails If you're seeking more engagement with your emails, consider writing shorter ones. Research has demonstrated that shorter emails are not only read more frequently but also elicit more responses. This isn't a shocking revelation, but it's reassuring to have empirical evidence supporting this claim. By ... Read More
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